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4.0 (100 customer reviews)
Diagnosis and service for washing, spinning, draining, and noise issues.
Available services
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Compare the washing machine repair packages currently available in Manapakkam, Chennai (600125). Availability and prices depend on the service and your exact address; review each package before booking.
Prices and included work vary by package. Review the current price and service details below, and confirm availability for your address before booking.
Reviews
Experiences shared by our customers, including what went well and what could be better.
“Machine broke down again in 3 days. They refused to take responsibility. Worst experience.”
Meenakshi Rajan
Customer feedback
“They refused to give a proper GST bill. Not transparent at all.”
Harini Priya
Customer feedback
“Booked for 10am, they came at 6pm. Whole day wasted. No apology.”
Farhan Ahmed
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“Technician was rude when I questioned the price. Work was average.”
Dhanush Raj
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“Poor communication. Had to call 5 times to get a technician assigned.”
Ashwin Kumar
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“Spare part used seems duplicate. Machine stopped working in 10 days. Not happy.”
Suresh Menon
Customer feedback
“Machine fixed but water still drips slightly. They said it's an old machine issue.”
Rajesh Khanna
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“Final bill was higher than quoted online. But service was done properly.”
Vivek Anand
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“Small scratch on machine panel while opening. They apologized. Work was okay.”
Kannan Raj
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“The guy was in a hurry. Didn't test the machine fully. But it works.”
Sathya Narayanan
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“Fix was temporary. Problem reduced but not fully gone. Okay for the price.”
Manoj Varma
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“Overcharged slightly for capacitor. Service quality was acceptable.”
Girish Babu
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“Inspection charge is not adjusted if you don't proceed. That's a drawback. Otherwise fine.”
Pradeep Menon
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“Customer care response was slow. Technician was good but coordination is lacking.”
Meenakshi Sundaram
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“They charged slightly more for a part than local market rate. Work quality is decent though.”
Sujatha Ramesh
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“Service was okay. Machine got fixed but technician came late by an hour. No prior call.”
Kishore Kumar
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“Impressed by the transparency. Estimate given upfront, no surprises.”
Sriram Iyer
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“Fast, affordable, professional. What more can you ask?”
Rahul Verma
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“Purple Squad is reliable. Third service with them. Consistent quality.”
Manikandan S
Customer feedback
“Good follow-up. They called to check if the machine was working fine after 3 days.”
Vikram Raj
Customer feedback
“Reasonable rates, skilled workers. Recommended for washing machine repair.”
Gopal Krishna
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“Purple Squad fixed my washing machine at 9pm. Great availability.”
Arvind Swamy
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“No nonsense service. They told me what was needed and what wasn't. Trustworthy.”
Sanjay Dutt
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“Good service. My machine is 8 years old, they revived it.”
Muthu Kumar
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“Technician was on time, fixed the issue, and left the place clean. Perfect.”
Ravi Shankar
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“Excellent service. Fixed a leak that two other mechanics couldn't find.”
Karthikeyan B
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“Very good. They use genuine parts and give bill also.”
Suresh Raina
Customer feedback
“Technician diagnosed a simple fuse issue that another guy said needed a full board replacement. Honest.”
Rajkumar Selvam
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“Quality service at reasonable price. No complaints.”
Naveen Kumar
Customer feedback
“Purple Squad is a lifesaver. My machine broke down on a Saturday, they came same day.”
Prakash Raj
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“Fixed my washing machine's vibration issue. He leveled the machine and tightened the drum. Simple but effective.”
Krishna Kumar
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“Reliable and trustworthy. My go-to for appliance repair now.”
Ashok Raja
Customer feedback
“Fast booking, fast service. Washing machine water outlet problem solved in one hour.”
Saravanan Murugan
Customer feedback
“Good service. The price was slightly higher than local mechanic but worth it for the professionalism.”
Balaji Venkat
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“My Bosch machine had a door lock issue. Fixed perfectly. Genuine spare parts used.”
Ajith Kumar
Customer feedback
“Responsive customer care. I had a follow-up issue, they sent someone again at no extra cost.”
Mohan Das
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“I recommend Purple Squad. Honest pricing and skilled technicians.”
Hari Prasad
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“Technician was experienced. He knew exactly what was wrong with the drainage pump.”
Sathish Kumar
Customer feedback
“Good value for money. The inspection charge is adjusted in the final bill if you proceed.”
Vignesh Waran
Customer feedback
“Purple Squad is professional. They sent a confirmation SMS and followed up after service.”
Gokulakannan
Customer feedback
“Same-day service. Very convenient. Washing machine spin problem solved.”
Praveen Raj
Customer feedback
“Called them for a second opinion after another service quoted ₹4000. Purple Squad fixed it for ₹1200. Saved money.”
Ganesh Moorthy
Customer feedback
“Technician arrived within the promised time slot. Fixed the motor issue. Working fine for 2 weeks now.”
Senthil Kumar
Customer feedback
“Top-notch service. My Samsung washing machine was leaking. They found a small crack in the hose and replaced it.”
Rajesh Pillai
Customer feedback
“Good service. The technician explained the problem in Tamil and English. Easy to understand.”
Manoj Kumar
Customer feedback
“My IFB washing machine was showing error code. Technician fixed it in one visit. Saved me from buying a new one.”
Arun Prakash
Customer feedback
“Booked AC service last month, now washing machine. Purple Squad is consistent. Trustworthy.”
Vijay Anand
Customer feedback
“The technician was well-trained. He diagnosed the PCB issue correctly and didn't try to overcharge. Recommended.”
Karthik Subramanian
Customer feedback
“Very happy with the service. My LG front load had a noise problem, they replaced the bearing. Price was reasonable compared to others.”
Lakshmi Narayanan
Customer feedback
“Booked through the app, got a slot same evening. The guy was polite and explained what was wrong. Machine working perfectly now.”
Priya Venkatesh
Customer feedback
“Not recommended. Too many hidden charges and poor after-service support.”
Irfan Khan
Customer feedback
“Machine works but they left a mess. Water all over the floor. Poor cleanup.”
Gowri Shankar
Customer feedback
“Service quality has gone down. Used to be good, now just money-minded.”
Ezhilarasi M
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“They don't honor the warranty properly. Said it's only for the part, not labor. Misleading.”
Bhuvana Sree
Customer feedback
“No proper diagnosis. They replaced parts randomly and charged heavily.”
Kavya Ramesh
Customer feedback
“Booking got delayed by a day. Service itself was satisfactory.”
Prema Latha
Customer feedback
“Technician was not in uniform. Felt slightly uneasy but work was fine.”
Nirmala Devi
Customer feedback
“Follow-up support is weak. They don't pick up calls quickly after service.”
Shanthi Kumari
Customer feedback
“Called for washing machine, technician was more experienced in AC. Managed to fix it though.”
Bindu Priya
Customer feedback
“No proper bill provided initially. Had to ask twice. Service was fine.”
Radhika Devi
Customer feedback
“Technician didn't have the right tool first time. Came back next day and fixed it. Inconvenient.”
Anu Sree
Customer feedback
“Machine works now but the process was stressful. Multiple calls needed.”
Saritha Nair
Customer feedback
“Technician seemed average. Took 2 hours for a job that should take 45 minutes.”
Vasanth Kumar
Customer feedback
“Repair worked but took longer than expected. Had to follow up twice.”
Arjun Das
Customer feedback
“Technician came 2 hours late. No proper communication. Service itself was fine but punctuality is poor.”
Ranjith Kumar
Customer feedback
“Technician was patient with my questions. Good service.”
Padma Priya
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“Very good service. They replaced the drain hose and cleaned the filter.”
Malathi Sundaram
Customer feedback
“The technician gave me tips to avoid overloading. Very helpful.”
Janani Ravi
Customer feedback
“Excellent. Fixed the inlet valve issue in 20 minutes.”
Sundari Devi
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“Technician was respectful and finished work without disturbing my household.”
Reshma Begum
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“Very happy. The machine was not draining, they cleared a sock from the filter. Honest and quick.”
Nisha Venkat
Customer feedback
“The technician wore gloves and was hygienic. Important for me.”
Kalyani Priya
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“Professional and courteous. Will definitely recommend to friends.”
Vidya Lakshmi
Customer feedback
“Very satisfied. They also serviced my washing machine at a discount as part of a combo.”
Anuradha Krishnan
Customer feedback
“The online booking was easy. Got a call within 10 minutes to confirm.”
Divya Priya
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“I've used Urban Company before, but Purple Squad felt more personal and less rushed.”
Preethi Nair
Customer feedback
“Quick and clean. Machine working like new after service.”
Aarthi Ramesh
Customer feedback
“Booked for my mother's house. She was happy with the technician's behavior. That matters.”
Shalini Gupta
Customer feedback
“Very polite technician. He even helped me move the machine back into position.”
Yamuna Devi
Customer feedback
“Good experience. They gave a 30-day warranty on the repair. That gives confidence.”
Sneha Reddy
Customer feedback
“The technician was well-dressed and had proper tools. Very professional setup.”
Deepika Vasudevan
Customer feedback
“I was impressed by the follow-up call after service. That's rare in India.”
Pooja Srinivasan
Customer feedback
“Technician explained the root cause and how to prevent it. Very helpful.”
Keerthana Mohan
Customer feedback
“Purple Squad exceeded my expectations. Will use for other services also.”
Sowmya Ramesh
Customer feedback
“The technician was punctual and finished the job in 45 minutes. No mess left behind.”
Revathi Chandran
Customer feedback
“Booked for washing machine cleaning. They did a deep clean and it's like new.”
Nandini Sekar
Customer feedback
“Very satisfied. Machine was not spinning, they fixed the capacitor. Quick job.”
Gayathri Devi
Customer feedback
“Excellent. They came on a Sunday also. Very helpful for working people like me.”
Ramya Krishnan
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“My Whirlpool machine was making loud noise. They replaced the belt and now it's silent.”
Shobana Ravi
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“Friendly technician. He didn't mind my kids asking questions. Patient and knowledgeable.”
Anjali Nair
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“The service was neat. He also gave tips on how to maintain the machine to avoid future issues.”
Bhavani Shankar
Customer feedback
“Very transparent pricing. No hidden charges. They showed me the part they replaced.”
Nithya Sree
Customer feedback
“Purple Squad has become my go-to for all home services. Washing machine repair was smooth.”
Divya Bharathi
Customer feedback
“I was worried about letting someone into the house alone, but the technician was very respectful and finished quickly.”
Kavitha Ramesh
Customer feedback
“Affordable and fast. ₹300 inspection charge is fair. They gave proper estimate before starting work.”
Sangeetha Devi
Customer feedback
“Very courteous staff. They called before coming, wore shoe covers, and cleaned up after. Professional.”
Meena Kumari
Customer feedback
“Excellent experience. They cleaned the machine internally also without extra charge. My clothes smell fresh now.”
Deepa Menon
Customer feedback
“Quick response. Called at 10am, technician came by 2pm. Fixed the water inlet issue. Great service.”
Anitha Rajan
Customer feedback
“Purple Squad is reliable. Second time using them. Washing machine was not draining, they cleared the blockage and showed me the dirt. Honest work.”
Suresh Babu
Customer feedback
“Technician came on time and fixed my washing machine drum issue in 30 minutes. Very professional. ₹499 well spent.”
Ramesh Krishnan
Customer feedback